Using AI to transform your business
Do you have repetitive processes that are costly and still go wrong? Frustrated by chatbots that don’t understand you? Does your help desk spend a lot of time answering the same simple questions?
Or do you want a GDPR compliant, safe and secure GPT environment to explore the possibilities of Large Language Models?
If so then you have come to the right place.
What is a Smart Agent?
A Smart Agent is an intelligent AI application that can independently interact with its environment to achieve a goal.
An example is a Customer Service Agent that uses knowledge of your business to answer customer, supplier or employee questions about your products, services or procedures.
This can help human customer service representatives deal with enquires and log the details of each call or answer calls out of office hours.
Whilst shown as a ‘robot’, a Smart Agent is just an AI application running on a computer.
What are the benefits of a ‘Smart Agent’?
- The agent can be tailored to many business applications.
- Customers can ask questions and receive good answers at any time using their own language
- Interactions can be consistently logged and categorised for later analysis e.g. frequently asked questions
- Business processes can be faster, more efficient and cheaper
Try out our “Learning Buddy”
We use a Smart Agent that is customised with our human expert curated eLearning content to answer questions and provide support in our learning journeys.
You can use this in your own language – just try it out!
Note this example uses text interaction with no spoken voice or character animation – that is of course also possible.
Axveco Learning Buddy demo:
Click on our Speech Coach to discover your biases and apply inclusive language (requires ChatGPT Pro).
Other Smart Agent use-cases:
- Entertainment agents which interact one on one with a human
- Providing education using a digital teacher (try out our speech coach opposite)
- Helping customers to fill in a complex application form
- Providing intelligent support to a product
- the possibilities are endless…
ABBA has pioneered the use of digital versions of real humans in entertainment.
Interested? Contact us to discuss further
We have the infrastructure and approach to design, create and operate the Smart Agents that will transform your customer experience and improve your business processes!
From simple managed, secure GPT environments, to advanced Smart Agents, we can quickly help you realise the benefits of AI in your business.
Don’t wait until your competitor gets ahead of you – contact us now to discuss this via info@axveco.com or call 020 218 4090!
