How it works, Changes, Tips

Welcome to the “logged in” area of our site.  You can now make use of the Learning Platform and follow designated journeys.

Important update

The Mollie Payment plugin has caused many sites to crash on 31 May and 1 June. We have now disabled this plugin and will update when Mollie fix this fatal flaw. If you need to purchase a learning path in the meantime then mail us at

Changes being made

We have received great feedback from participants and we are working through a backlog of changes that you will see in many learning paths during Jan/Feb 2023:

  • AI driven learning buddy
    We are working on a GPT trained learning buddy and will keep you up to date on this. The simple chatbot on the generative zone is already available to play with.

Known issues:

  • Front end translation tools may not present Quiz scores correctly
    If you are using a front end tool to auto-translate the EN source text to a local language then the results of scores can be shown incorrectly. Change to EN to see the correct results.  We cannot influence translation tools in use on your browser or laptop.
  • Language specific content only visible with the language selected
    This is a feature of our system – you only “see” e.g. NL content when you select NL. This applies throughout the site so when buying an NL learning path, you need to switch to NL to see it, when following an NL learning path then switch to NL and keep in NL to record course progress and navigation etc.

Developments on our backlog

We are working on a range of enhancements and these will become live over time.  These are additional features and do not impact your progress or history in a journey.

Our roadmap includes:

  • Replacing the “Ask me anything” with a more tailored option to have contact with a tutor
  • Language support for menu’s and learning paths
    • extend Duutch support to all menu’s and learning paths
    • German for menu’s and learning paths
  • Single Sign-on functionality
  • Community support per interest area

Please let us know if you would like to see other features.

Service availability

We have a continuous improvement and rapid security update process in place and may perform small updates each day for a short period at 12:00 and 24:00 GMT. The system can be off line for 5 minutes at these times.

In order to install larger updates we have to suspend service briefly.  We will notify you of any significant changes or service outages by email.

Menu options

You have a number of menu options here:

  • Support

    This page shows any known issues, key functions overview and upcoming developments.

  • Profile (and Billing Account)

    You can update your profile and Promotion Code here.  If you have paid individually for a journey, then all the billing information can be found via the “Billing Account” link.

  • Groups

    If you have been allocated to a Group then you will see general information about your group here.  This includes contact details for your coordinator.

    The Group Leader may have posted advice about which order to follow the Learning Paths. Otherwise we recommend the order that is described via the Data Driven Leadership series.

    If you are a Group Leader then you will see an option to view an overview of all participants in your allocated Groups.  This takes you to the “ProPanel” and you can select the information you desire in the self service panel at the right of the screen.

    Note that the overview is language specific – select the language flag relevant for your group or course before selecting ProPanel.

  • My journey

    This shows the learning journey(s) that are available to you.  This is where you can start following your chosen journey.  If you have multiple journeys, then they are all listed here.  You can also see your progress on each journey here.

    If you have multiple learning paths available via your employer then refer to the Group page for advice on which order to follow when selecting learning paths.

  • All journeys

    This shows all available journeys on our system.  You can view the syllabus of each journey and select a journey by clicking on the “Enroll” option.  Follow the steps indicated to purchase or start the journey.

  • Contact

    Send us a question and we will get back to you (

Following a journey

Each journey has an introduction with learning objectives and a curriculum – this is the list of modules in the journey.  You can expand and collapse these to see what is covered in the journey.

You follow the journey by clicking on the “Lessons” and “Topics” of the journey.  Some journeys require you to follow an order and others are free to follow in any order.  Once you complete a lesson or topic, you need to “Mark as Complete” to make progress through the course.

The content of the journey is contained mostly at the topic level and can have many forms including video, interactive video, screen demonstration and invites to webinars or virtual classroom sessions.  This is indicated in the journey.

The cost of each journey is shown on the journey overview.  For journeys offered via an employer or learning partner then specific arrangements may have been made such that you do not need to pay directly to join the journey.

Online self-study and group sessions

A journey may include a webinar, virtual classroom or other opportunity to interact live with the tutor or other participants. This is indicted at the topic level which is positioned at a relevant moment in the journey. This creates a blended learning path with a combination of self-study and live interaction sessions.

The joining instruction for a live event is indicated in the topic content.


If you have any questions then please mail us via or contact us and we will help you further.